Corporate Training » Soft Skills Training
Softskills, as opposed to hard skills (such as technical skills), focuses on those elements of training that require changes in behavior and thinking. Organizations today recognize that the soft skills training of their employees play an important part in maintaining relationships with their customers and developing a successful business.
Soft Skills Training: Primary Focus Areas
Organizations that endeavor to be on the path of continuous learning will often find that upgrading the soft skills of their workforce is a necessary part of business. It not only helps improve service but also shows the interest that an organization has in the professional development of their employees. This in turn leads to higher employee motivation and retention.
Many organizations we have worked with point out that soft skills are high in their list of requirements to conduct global business; hence an important part of management training. They have found that softskills training in areas such as cultural sensitivity, business etiquette and Communication Skills (telephone etiquette, email etiquette, information gathering and listening skills) make a greater impact on cross cultural clients rather than a high degree of technical skills.
Career Mantra primarily focuses on Training and Development. Our soft skill training programs encompasses such a range of skill sets as are integral and necessary for everyday business for organizations. From basic communication skills to strategy and change management, Career Mantra offers a wide range of soft skill training to address every business need.
Training programs are designed and developed based on analysis of training needs of clients and is delivered insitu in client locations.